Our mission is to provide the highest quality technology-based services, in the most cost-effective manner, to facilitate the College mission as it applies to the management, teaching, learning, and community service provided through Mountain Gateway Community College. We are dedicated to maintaining a strong security program and providing fast, accurate resolution for College owned technology assets, to include network, servers, computers, mobile devices, software and VCCS systems. Technical Services provides personal attention and quality responses to increase and improve the productivity of the College while maintaining the positive image of the Technical Services Department.
Office Hours and Location
Office Hours: Monday – Thursday | 8:00am – 6:00pm
Office Hours: Friday | 8:00am -3:30pm
Room 605, Armory
Phone Number: (540) 863-2911 or 1-877-733-7522, Ext. 2911
Email: Help Desk
Submit Your Help Desk Requests Here
(NOTE: Please call our Help Desk number first if you experiencing Password issues.)
MGCC Technical Services Department SLA
Tech Services Staff