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Tuition Refunds

Tuition Refunds

Important Processing Information Below

When can you expect your money to be available?

  • Direct Deposit (ACH) – Funds are usually available within 4-5 business days AFTER you see the refund posted on your SIS account.*
  • Check – Checks will be mailed to the student’s US Postal mailing address as listed on their SIS account—allow 10 to 14 business days AFTER you see the refund posted on your SIS account for the check to arrive at your home.*

*Certain state grants and tuition refunds may take an additional 4-5 business days. A business day is considered to be Monday through Friday.

Mountain Gateway Community College Tuition Refunds

Mountain Gateway Community College has contracted with Nelnet Campus Commerce to process financial aid disbursements and certain tuition refunds to students electronically. MGCC is excited to provide students with the opportunity to select their preferred refund disbursement method and get their refund FAST.

Register to receive your refund:

  1. Go to mgcc.edu.
  2. Log on to myMGCC and click on SIS (Student Information System).
  3. On the Tuition & Payments tile, select "Account Details".
  4. Click on Manage Refunds.

What are your choices?

  • Direct Deposit (ACH) – Funds are usually available within 4-5 business days after refunds are processed*
  • If no preference is selected, a check will be issued

*Certain state grants and tuition refunds may take an additional 4-5 business days. A business day is considered to be Monday through Friday.

Please note: If you paid your tuition with a credit card using Enterprise and are due a refund, your tuition refund will be issued back to the card that was originally used for payment.

Frequently Asked Questions

How are financial aid disbursements and tuition refunds from Mountain Gateway Community College delivered to students?

Financial aid disbursements and tuition refunds are disbursed electronically via the option you select when you register in SIS (Under Finances, click on Manage Refunds).

I don’t think I will ever have a financial aid disbursement or tuition refund. Why is it important to select a refund disbursement preference?

Although you might not expect to have a financial aid disbursement or get a tuition refund, you are highly encouraged to select a refund disbursement preference. After all, it may be necessary to drop a class, a class may be cancelled, or you may receive financial assistance you were not anticipating. Signing up early and selecting your refund disbursement method ensures you will always receive your disbursements in a timely manner.

If you paid your tuition with a credit card using Enterprise, your tuition refund will be issued back to the card that was used.

Can I have my financial aid disbursement and/or tuition refund deposited to my existing bank account?

Yes. You may have your refund disbursement deposited to a bank account of your choice. Log into SIS (Under Finances, click on Manage Refunds) and pick your refund disbursement method. During the registration process, select direct deposit (ACH) to either checking or savings.

How will I know when my financial aid disbursement and/or tuition refund has been direct deposited to my account?

Nelnet Campus Commerce will send an email alert to your student email account when a refund has been processed.

What if I change or close my bank account?

If you change or close your bank account and you have previously selected direct deposit (ACH) as your refund disbursement preference, you need to log in to SIS (Under Finances, click on Manage Refunds) to update your bank account information.

What if I don’t pick a refund disbursement method?

All students are highly encouraged to register to receive refunds. If you fail to register, your refund will be issued in the form of a check and mailed to your current mailing address that MGCC has on file in the Student Information System (SIS). Checks are mailed by Nelnet Campus Commerce and may take as long as 10 – 14 days.

What if I have additional questions?

Answers to additional questions may be found by contacting Nelnet Campus Commerce at (888) 425-1138, calling MGCC at (540) 863-2807, or stopping by the Business Office.